Privacy Policy


At Halse South West Ltd we take protecting your privacy extremely seriously.  It is important to us that you trust us with your personal information and to prepare for the new GDPR compliance regulations which are to be implemented in May 2018, we want to make sure that you understand what information we hold about you and how we collect, store and process it in order to provide our services to you.


The personal information stored is limited to name, address, telephone numbers and email address (if provided).   This information is required for accounting and marketing purposes.  If any of your personal information changes or you believe that any of the information we hold is incorrect, please let us know by telephoning 01404 42121 or emailing

What do we use your Personal Information for?

For accounting purposes, i.e. producing invoices for machinery purchased

Registering your name, address and machinery purchase with Manufacturers for

Warranty purposes

Providing your name, address and purchase details to Credit Broker if Finance Options required. (Separate Consumer Credit Policy available on request)

Providing your name and address to our printers for the mailing of the 

Halseservice Catalogue or any other marketing material.

How do we protect your Personal Information?

We aim to protect your Personal Information in the following ways:

Storing information in secure locations, including information stored electronically.

Destroying information which is no longer relevant unless there is a legitimate reason or statutory obligation to retain it.

Minimise where practicable, the number of staff or third parties who have access to your information and ensure that we carry out due diligence checks on any third parties who we may involve.

What are your rights? 

You have the following rights regarding your Personal Information:

to make a request to see the Personal Information we hold about you

to ask us to erase Personal Information that we hold about you, unless there is a statutory, regulatory or otherwise legitimate reason for us not to comply (we will always provide you with more details about your rights in our response to your request).

to ask us to provide you or a third party with the Personal Information we hold about you.

If you wish to exercise any of your rights regarding the Personal Information we hold about you, please make a request by email to or in writing to our address below.


We may contact you in the ways described in our Privacy Notice or in any other way about similar products and services to those you have purchased, unless you tell us that you would prefer not to receive such marketing information.

You can telephone, write or email  at any time to opt-out of receiving such marketing from us. If you no longer wish to be contacted by other third parties for marketing purposes please follow the instructions in their marketing communications, or consult their privacy policies for further information about unsubscribing.

Contact Details

If you have any questions about this Privacy Notice or our treatment of your personal information, you can write to us by post at Halse South West, Brickyard Road, West Hill, Ottery St Mary, EX11 1GN or telephone us on 01404 42121  or email us via

We are registered under the Data Protection Act 1998 (registration number ZA243130).